Terms and Conditions

1. Definitions

1.1. "Voltaraj" or the "Platform" means the online service operated by ALMA FINCONSULTING SRL (the "Operator"), registered at Str. Argentina nr. 33, Fl. 2, Ap. 1, Sector 1, Bucharest 011753, Romania, VAT ID RO18540518, Trade Register J/40/53570/2006, available at voltaraj.com (public site) and app.voltaraj.com (the application).

1.2. "User" / "Client" means any legal entity using the Platform for commercial or professional purposes. The Platform is not addressed to consumers within the meaning of GEO 34/2014.

1.3. "Forecast" means the probabilistic estimate (P10 / P50 / P90 quantiles) of the day-ahead spot price and/or of a solar plant's output, at 15-minute resolution.

1.4. "Financial model" means the set of economic indicators (DSCR, IRR, NPV, payback, EBITDA margin, sensitivity analyses) computed from the parameters entered by the User and from market data series.

1.5. "Deliverables" means the reports and files generated by the Platform (HTML, Excel, CSV) and made available to the User.

1.6. "Trading Planner" means the indicative daily plan of dispatch, bids and thresholds generated from the Forecast.

1.7. "On-prem edition" means the licensed software package installed on the Client's own infrastructure, contracted separately.

2. Nature and purpose of the service

2.1. Voltaraj provides a digital service comprising:

• probabilistic price forecasting on the day-ahead spot markets served, at 15 minutes;
• probabilistic solar output forecasting, for existing plants or greenfield sites;
• financial modelling of generation and storage projects (profit and loss, DSCR, IRR, NPV, sensitivities);
• a daily trading planner that is advisory only;
• deliverables in HTML and Excel, in Romanian and English.

2.2. The service is decision support and documentation. Its outputs are analysis tools, not decisions.

2.3. Voltaraj does NOT provide:

• investment advice, investment recommendations or regulated financial services within the meaning of capital-markets legislation;
• brokerage, trading or representation services on energy markets;
• legal or tax advice;
• audit, authorised valuation or official certification;
• any guarantee as to forecast accuracy, as to obtaining financing, or as to a project's economic results.

3. Limits of the forecast

3.1. Forecasts are probabilistic. The P10–P90 band expresses the model's estimated uncertainty; it is not a guarantee that the realised value will fall within the interval.

3.2. The published historical accuracy (track record) describes the model's past behaviour on data already realised and does not guarantee future performance. The market may behave atypically relative to the training period.

3.3. The forecast depends on external data sources (ENTSO-E Transparency Platform, the National Bank of Romania, Open-Meteo). Their unavailability, delay or error degrades or prevents the forecast. The Platform flags in the interface when it is running on a degraded source or when a day cannot be forecast; the User is expected to heed those warnings.

3.4. Models are retrained periodically. Results for the same day may differ between runs made at different times, as new data arrives.

4. Limits of the financial model

4.1. Financial indicators are computed entirely from the parameters entered by the User (CAPEX, OPEX, financing structure, horizon, degradation, price assumptions). A wrong parameter produces a wrong result, and the Platform cannot detect this.

4.2. Deliverables do not constitute an authorised valuation, an audit report, an investment memorandum or a due-diligence document in the sense required by a financial institution. They may be used as part of a file, alongside the User's and the financier's own verification.

4.3. The financing, investment or contracting decision remains entirely with the User and the financing institution.

5. The Trading Planner

5.1. The daily plan is advisory only. It does not constitute a trading order, is not submitted to any market, and does not bind the User.

5.2. Execution — nomination, bidding, actual dispatch — remains entirely with the User and its operators (EMS, SCADA, balance responsible party). The Operator has no access to the User's execution systems.

5.3. Imbalance costs, penalties and the commercial outcome of any trade remain with the User.

6. The User's responsibilities

6.1. The User is responsible for:

• the accuracy and lawfulness of the data and parameters entered;
• checking results before using them in a decision or in a document sent to a third party;
• not entering into the Platform personal or confidential data that the service does not require.

6.2. The User keeps its credentials confidential and is responsible for activity carried out through its account. We recommend enabling two-step verification (2FA), available in the application.

6.3. The account is for the User's own organisation, within the number of users of the contracted plan. Sharing credentials outside the organisation is a breach of this contract.

6.4. The User shall not use the Platform for bulk automated data extraction, for reselling forecasts as its own service, or for reproducing the Platform's functionality, unless there is a written agreement to that effect (partner programme, Enterprise licence).

7. Use of artificial intelligence

7.1. Forecasts and financial indicators are computed deterministically, by statistical and physical methods (quantile regression with conformal calibration, physical output models, financial formulas). They are not produced by a language model.

7.2. A generative language model (OpenAI by default; Anthropic optionally) is used in exactly one place: phrasing the daily briefing in natural language, starting strictly from figures already computed. The architecture is deliberately built so that the language model cannot introduce figures of its own. Without an access key, the briefing is produced from a deterministic template, on the same figures.

7.3. No personal data of the User or of its clients is sent to language-model providers — see the Privacy Policy.

7.4. AI transparency and editorial responsibility (Art. 50 of Regulation (EU) 2024/1689). Editorial content published by Voltaraj with the assistance of artificial intelligence goes through a human review process. Editorial responsibility for this content is held by Adrian Preda (Administrator), contact: contact@mydesks.ro.

8. Certified calibration and signed deliverables

8.1. The "certified calibration" service consists of anchoring the physical output model on a specialist report supplied by the User (PVsyst, RatedPower or equivalent) and issuing a signed methodology note.

8.2. The methodology note confirms the procedure applied and the input data used. It is NOT an official certification, an accreditation, a yield guarantee, or an attestation of compliance with any technical standard.

8.3. Deliverables carry a statement of data sources and method. The User shall not remove or alter these statements in versions it distributes or publishes.

9. Limitation of liability

9.1. The Operator is not liable for:

• investment, financing or trading decisions taken on the basis of the results;
• financial losses, imbalance costs, lost profit or lost opportunity;
• the rejection of a financing application;
• penalties, fines or disputes arising from the User's activity;
• improper use of the deliverables or their use outside the purpose for which they were generated;
• the unavailability or errors of external data sources.

9.2. The Operator's total liability, on any basis, is limited to the amount actually paid by the User in the last 12 months for the service from which the damage arose.

9.3. The above limitations do not apply in cases of wilful misconduct or gross negligence, to the extent the law does not permit limitation.

10. Service availability

10.1. The service is provided "as is" and on a best-effort basis. We do not guarantee continuous, uninterrupted or error-free operation.

10.2. We may carry out maintenance that temporarily interrupts access. We announce planned interruptions in advance, as far as they are foreseeable.

10.3. We may change, add or withdraw features. Withdrawing a feature that is essential to the contracted plan, during the paid period, entitles the User to a pro-rata refund of the remaining period.

11. Prices, payment and invoicing

11.1. List prices are stated in EUR and exclude VAT. At checkout the price is converted into RON at the National Bank of Romania rate, and VAT (21%) is added and shown separately before confirmation.

11.2. Subscriptions (billed annually, single payment):

11.3. À la carte services (with or without a subscription):

11.4. Payments are processed by euPlătesc (authorised processor, PCI DSS, 3-D Secure). Card data never reaches and is never stored on Voltaraj servers.

11.5. The fiscal invoice is issued through FGO.ro and transmitted electronically via the Romanian e-Factura system (SPV, ANAF).

11.6. Digital delivery. Access to the plan's features is activated immediately after payment confirmation. À la carte deliverables (bankable report, calibration, due-diligence pack) are delivered electronically within the timelines stated at ordering — normally 48 working hours for the bankable report. There is no physical delivery.

11.7. B2B — no consumer right of withdrawal. As the service is addressed exclusively to legal entities, the provisions of GEO 34/2014 on the consumer right of withdrawal do not apply. Orders are final once payment is confirmed and performance has begun.

11.8. Refunds. If the service cannot be performed for technical reasons attributable to the Operator (inability to generate or to deliver), the amount paid is refunded in full within 14 working days. Subjective dissatisfaction with the resulting figures — which depend on the parameters entered and on market behaviour — is not a ground for refund.

11.9. Subscriptions do not auto-renew by recurring card debit; renewal is made through a new order.

12. Intellectual property

12.1. The User may use the generated deliverables for its own commercial purposes, including in financing files submitted to banks, investors or authorities.

12.2. The Platform, the models, the source code, the methodology and the interface remain the exclusive property of the Operator. Nothing in this contract transfers any right over the technology.

12.3. Redistributing deliverables as one's own product, reselling forecasts as a service, or licensing them to third parties requires a written agreement (partner programme or Enterprise licence).

12.4. The on-prem edition is licensed separately, under a cryptographically signed offline licence, with the term and scope set out in the relevant contract.

13. Data and confidentiality

13.1. The processing of personal data is described in the Privacy Policy, which forms an integral part of this contract.

13.2. Project parameters saved by the User are isolated per account and are not visible to other users. We do not use the content of a User's projects to train models intended for other clients.

13.3. The market data series used by the Platform come from public sources that permit commercial reuse (ENTSO-E Transparency Platform, the National Bank of Romania, Open-Meteo) and remain subject to those sources' terms of use.

14. Term, suspension and termination

14.1. The contract is concluded upon account creation and acceptance of this document, for the duration of the contracted plan.

14.2. We may suspend access, with notice, in case of non-payment, of use contrary to art. 6.4, or of activity that endangers the operation or security of the Platform.

14.3. On termination, the User may export the deliverables generated before the account is deactivated. Retention periods are those set out in the Privacy Policy.

15. Complaints and dispute resolution

15.1. Complaints are sent to contact@mydesks.ro. We reply within 10 working days.

15.2. As the service is B2B, consumer-protection provisions (ANPC, ADR) do not apply. Disputes are settled amicably or, failing that, by the competent courts of Bucharest, under Romanian law.

16. Governing law and changes

16.1. The contract is governed by Romanian law. The parties are legal entities and submit to the jurisdiction of the courts of Bucharest.

16.2. We may amend this document. Substantial changes are notified by email at least 30 days before they take effect. Continued use after that date constitutes acceptance.

By creating an account and using the Platform, the User confirms that it has read, understood and fully accepted this document.